Arch 2, Kew Bridge Arches, TW9 3AW, Tel: 0208 940 0888, Email:

Terms and Conditions

Cancellation Policy

Please give 24 hour notice should you have to cancel a treatment appointment. Any cancellation after this will be subject to a 50% cancellation fee.  The full fee will be charged for appointments that are not kept.

Classes General Terms & Conditions

  • Please note that we do need a minimum number of 4-5 to run any of our classes.
  • Earthlife reserves the right to substitute any instructors if the need arises.
  • Please disclose all health information as requested at your first class and keep your instructor updated and informed of any changes to your health.
  • Please inform your instructor of any injuries or if you are pregnant or become pregnant during a course of classes.

    Fitness Course Cancellations

    If a client cancels a course up to 48 hours preceding course commencing date, a full refund minus a £5 administration fee will be returned. With less than 48 hours notice, a refund cannot be given, however, if a replacement student is found then your payment can be applied to another course.

    Should you wish to cancel part way through a course, then we will view this on a case by case situation.

    If you miss a particular class during a course, that class is forfeited and cannot be transferred or refunded, as your place has been reserved. Classes cannot be carried over into the next term.

    Fitness Course Cancellation by Earthlife

    A minimum number of participants are required for each course, Earthlife reserve the right to postpone or cancel courses which does not reach the required number. If a course is postponed or and clients are unable to make the new date, or a course is cancelled a full refund of the course fees will be issued, unless the client would like to transfer to a different course.

    Early Booking Discounts

    We offer a 10% early booking discount for full 6 or 7 week courses of fitness classes when booked by a certain date. The date will be announced in our newsletters and will also show in our Special Offers section of this website. If you would like to take advantage of the discount, please make sure that you call us before the date announced, as the discount will not be available after this date.